Purchase from this listing if you have discussed with us a custom design, if we do not have the graphics on file you are after additional fees will apply as we purchase all our files direct from the artists.
CANDLE SIZING - diameter/ or / pends which ever size we currently stock and pends supplier availability, you will be sent whichever we have in stock.
M - 6.8or7x15cm
L - 7x20cm
Grande - 7or7.6x25cm
If you wish to add a poem, verse or other text to the rear of the candle it is an additional $10 per candle.
Please select your requested candle size from the drop down menu. Our most popular size is 7x20cm. Take note of sizing and get out a ruler if you are unsure to help you visualise the size ;)
*** Please Advise ***
• Type of event – Baptism / Christening / Wedding etc.
• Full Name of child/ bride groom names etc
• Date of Event
• Church or Venue if you would like to add it on
• Godparent names if you would like to add it on
• Date the order is required to you esp if you are travelling for your event (if it needs to be posted sooner then our turnaround time enquire about our rush services)
• Your mobile number & email address - PLEASE ADD THIS TO RECEIVE TRACKING INFO or if we need to contact you
A proof will be sent for your approval within 3-5 working days, once approved we hold no responsibility for any errors. So PLEASE ensure you look over your proof carefully, delays in approval will add a delay to our processing time so please order once you have all details, we allow 2 mock up changes per order, additional fees may apply for additional mock ups.
Due to the handmade process of this product, slight imperfections may be present. There may be imperfections on foiled areas which is unavoidable due to the hand foiled process. It is possible for there to be some black visible where the foil has not adhered well. All care is taken to minimise any imperfections however, if any they should not be confused as a faulty product.
Due to the natural wax finish of these candles it is possible for there to be surface imperfections which can include but is not limited to; small bumps and dents, tiny bubbles, chips in small areas, etc. This is unavoidable due to the fragile nature of wax pillars. All care is taken to minimise any imperfections however, if any they should not be confused as a faulty product.
Turn around time is 2 weeks to dispatch (Rush services available to add on if your in a hurry - please enquire first to ensure our work load allows a rushed order) shipping time is added on top of turn around time so if you need to speed up transit time please add on express!
*Orders will take up to 10 business days to be completed BEFORE being dispatched, if you are needing your items urgently please select yes to urgent order*.
***Please note express post does not expedite processing it only speeds up the delivery time***.
TO PURCHASE A CANDLE SET PLEASE HEAD TO PACKAGES>CANDLE SETS SECTION
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